Legacy Business Automation helps dental practices answer calls 24/7, book appointments, recover cancellations, follow up with patients, automate repetitive administrative work, and keep the schedule moving — even after the office closes.
24/7
AI Phone Answering
Automatic
Cancellation Recovery
Instant
Patient Follow-Up
Less Admin
More Patient Time
Every row below is a task your team is doing manually today — and what Legacy handles for the practice instead.
Legacy supports your team's administrative workflow. Clinical decisions and insurance determinations always stay with your practice and your payers.
Legacy is configured around your practice's workflow — your schedule, your phone lines, your software, your way of talking to patients.
AI and automation take over the repetitive front-office processes you choose. You decide what runs automatically and what still gets a human touch.
Staff spend more time helping patients in the office instead of chasing repetitive administrative tasks and returning the same calls.
Our AI employees never call in sick and never take vacation. They answer patients instantly, reduce mistakes, and hand your staff back the hours they should be spending chairside.
The problem
One cancellation can cost hundreds — even thousands — in lost production. Most offices scramble to call patients manually, and the chair often stays empty anyway.
Our solution
The moment a patient cancels, our automation instantly:
No phone tag. No wasted chair time. No lost revenue.
The problem
Your front desk answers the same questions hundreds of times a month — hours, insurance, rescheduling, new appointments. Every interruption slows the whole office down.
Our solution
Our AI receptionist answers your phones 24/7 and can:
Your patients get immediate answers — even after hours.
The problem
Verification eats hours every week. Your staff sits on hold or manually re-checks the same patient information.
Our solution
We automate most of the verification workflow by:
Less paperwork. Fewer errors. More productive employees.
The problem
No-shows are one of the biggest hidden costs in dentistry — and the hardest to chase down by hand.
Our solution
Our automated reminder system:
Fewer empty chairs. More production. Higher profitability.
The problem
"I'll call you." Most patients never do — and thousands of dollars in accepted treatment quietly disappears.
Our solution
Our AI follows up automatically with personalized texts, emails and calls until the patient:
No more forgotten treatment plans.
The problem
Recalls, hygiene visits, balances, reviews, referrals — plus phones, insurance, scheduling and payments. Experienced front-desk people are harder to find every year, and you're asking them to do everything.
Our solution
We automate the repetitive layer so your team can focus on patients:
Your team stops being a call center and goes back to patient care.
The problem
Most practices spend on marketing with no system to convert the leads it generates. Leads sit for hours — or days — before anyone replies.
Our solution
We build the conversion system behind the spend:
Every lead receives immediate attention.
That's what automation looks like.
We don't sell software. We build complete automation systems customized to your practice. Every office is different, every workflow is different — so every automation we build is designed around the way you operate.
The goal is simple: a practice that's more efficient, more profitable, and dramatically easier to manage.
Start My Free 7-Day TrialWe'll review your current systems and show you exactly where your practice is losing time and money.
No pressure · No obligation · Just practical ideas
A cancellation comes in by phone, text or online.
The open slot is flagged the moment your schedule changes.
Patients who fit the appointment type and time are messaged automatically.
The first interested patient replies to claim the opening.
The slot is filled — automatically or after quick staff confirmation, depending on how your software and rules are set up.
Your front desk sees the update and who is coming in.
Turn empty appointments into opportunities to refill your schedule.
See It in Action — Start My Free TrialThis is the kind of call your practice misses every day — answered in one ring, any hour, with the patient booked before they hang up. Press play and watch a real call flow play out.
8:42 PM — the office is closed and the phone still gets answered.
Play the call to see how the AI receptionist answers, qualifies and books.
A live call-in demo line is being set up. In the meantime, book a 15-minute demo and we'll put the AI receptionist on speaker and let you ask it anything about your practice.
Hear it live on a 15-minute demoCall-in demo number coming soon
Ready to have it answering your real calls?
Start My Free 7-Day TrialEnter three numbers. We'll show a conservative estimate of what unanswered calls and unfilled slots are costing your practice every month.
Assumes 3 in 10 unanswered calls would have booked, and that half of open slots are refillable with automated waitlist outreach. Estimates are illustrative. Actual results vary based on your practice, patient behavior, workflows, and implementation.
Estimated revenue slipping away
$5,683
estimated per month — not a guaranteed result
That's roughly $68,250 a year.
Free for 7 days · No credit card · We handle the setup
Start with the front-office workflow causing your practice the most frustration and see how Legacy Business Automation fits your operation during the free 7-day trial.
We start with the workflows creating the most repetitive work for your team, determine what can be automated responsibly, and build from there. You don't have to automate everything at once.
Start small
Choose the workflow causing the most friction.
Configure it around your process
Automation follows the rules and workflows selected for the practice.
Expand when it makes sense
Add additional automation only when it provides value.
If something here is still unclear, ask it on a 15-minute call — we would rather tell you it is not a fit than sell you the wrong thing.
No. It replaces the parts of the job nobody wants — ringing phones during treatment, reminder calls, chasing no-shows, retyping intake. Your team keeps the human work: greeting people, care conversations, and the calls that actually need judgment. Most practices use this to stop hiring another front-desk seat, not to cut the one they have.
Most systems are live in a few days, not months. We build it around how your front desk already works, you review it, then we turn it on. You are not handed a login and left to configure it — we do the setup with you.
We connect to the scheduling and records software you already use wherever an integration exists. Where a direct connection is not available, the AI still books, confirms and reschedules — your team gets a clean, ready-to-enter update instead of a phone call. Either way you do not switch systems to work with us.
You decide. If it earned its keep, we keep it running on a monthly plan and expand it. If it did not, we shut it off and you owe nothing. Nothing turns on automatically and no card is collected to start.
No long-term contract. Month to month, cancel whenever it stops making sense. We would rather earn it every month than lock you in.
Always. Anyone who asks for a person — or has an urgent issue — gets routed straight to your team by the rules you set. The AI is the first ring, not a wall.
It answers in one ring, in natural conversation, and it knows your hours, services, insurance details and providers. Most callers just experience a front desk that finally picked up. You will hear it yourself before it ever answers a real call.
Yes. Data stays inside permissioned systems, access is limited to the people who need it, and we configure what the AI can and cannot say or store. We walk through exactly how information flows before anything goes live.
That is who we build for. You describe how your front desk should behave; we handle the build, the connections and the changes. When you want something adjusted, you send a message — not a support ticket into a void.
It depends on how much of the front desk you automate. We quote a flat monthly number after the trial, based on what you actually kept — no surprise usage bills. Most practices find one recovered cancellation a week covers it.
Seven days, no credit card, no contract. We do the setup. If it does not save your front desk time, you turn it off and walk away.
Start My Free 7-Day TrialSee what Legacy Business Automation can take off your front desk's plate. No credit card. No contract. We help with setup.
After you submit, you'll pick a 20-minute setup call and we'll turn on your first automation inside 7 days.
See what Legacy Business Automation can automate for your dental practice — free for 7 days.
No Credit Card · No Contract · We Handle the Setup